Guardian Pharmacy of NWFL has been focused on one mission since its inception in 2011 – to provide superior customer service and patient care to our families, residents and community partners.
Our management team is passionate about the industry and those we serve and we are driven to accomplish this goal. As owners as well as operators of the pharmacy, our success is uniquely tied to the satisfaction of our customers. Additionally, our pharmacists, certified pharmacy technicians, billing specialists, medical record specialists, account managers, and licensed consultant pharmacists have proven expertise and are dedicated individuals who care.
Guardian Pharmacy of NWFL is strategically located along the Florida panhandle, enabling us to service the I-10 corridor from Tallahassee to Pensacola, as well as Destin and Panama City. Due to our proximity to Alabama, we are also able to service Lower Alabama, including Dothan, Ozark, Enterprise, Opp, Andalusia and all of Baldwin County.
Because we know every customer is unique, as are the residents in their care, Guardian offers medication compliance solutions tailored to meet our customers’ specific needs. We work hand in hand with our partner communities to identify the dispensing system and ordering process that ensures medication availability, ease of use, and regulatory compliance.
Services include but are not limited to:
- 24/7 access to a registered pharmacist
- Delivery 7 days a week
- Specialized medication packaging
- Medication Administration Records (MARs)
- Medication Observation Records (MORs)
- Treatment Records (TARs)
- Option for Electronic Medication Administration Records (EMARs)
- Itemized invoices
- On-site Billing Specialists
- Educational Support through seminars, online classes, and live in-services
- Compliance audits: pre-survey evaluation, cart audits, medication pass evaluation
- Advanced electronic communication systems
THE GUARDIAN DIFFERENCE
Locally owned and operated, Guardian Pharmacy of NWFL is part of the larger Guardian Pharmacy Services family, which serves long-term care communities all over the country.
With six additional pharmacies in Florida and one in Birmingham, AL, Guardian Pharmacy of NWFL can provide seamless coverage throughout Florida and Alabama.
Our national support center located in Atlanta, GA, contributes significantly and strategically to our operational success. We believe that all business is local, therefore the decisions of how to best serve our customers are made locally, right here in the Florida panhandle. This ensures quick decision making and flexibility to tailor service to the individual needs of our customers.
“Having a quality pharmacy is important to our residents,” said Nancy Barfield, director of clinical service for Summit Care. “Our main reason for switching to the pharmacy located in Crestview is for better delivery times so the location has made a big difference.”
“We can request medication or changes to medication via fax or phone. The pharmacists can quickly fulfill the orders,” she said. “The transition to Guardian has been very seamless and the staff members are pleased they can pick up the phone and call one number and talk to the right person.” – Panama City News Herald
Please contact any member of our leadership team for more information:
Robert Dunn, President: 850.306.3005
Cindy Dent, Director of Operations: 850.306.3009
Sue Garrett, Business Manager: 850.306.3013
Ali Wiggins, Director of Sales and Marketing: 850.209.8787
Brooke Gambrel, RN, Nurse Account Manager/Clinical Care Specialist: 850.602.8899